Beyondtrust sharpens its pam commercial strategy

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Privileged Access Management (PAM) pioneer BeyondTrust showed strong progress in 2020 by gaining new clients, expanding its cloud offering, and developing new products. By adding more than 1,550 new clients and increasing implementations with more than 4,400 current customers, BeyondTrust increased new bookings by more than 20% in 2020.

For BeyondTrust, significant 2020 highlights include:

More than 20% YoY growth in new bookings
gaining more than 1,550 new clients and increasing the number of BeyondTrust clients to 4,400
delivering new cloud solutions for protecting privileged passwords and reducing unnecessary rights, as well as increasing new cloud bookings by about 279% year over year
obtaining an industry-leading Net Promoter Score (NPS) of 44 and a Customer Satisfaction (CSAT) score of more than 94%, as well as renewing more than 90% of customers
Gartner, Forrester, and KuppingerCole naming you a PAM Market leader
Additionally, BeyondTrust maintained its position as a pioneer in innovation in 2020 by rolling out new cloud solutions and cutting-edge capabilities across its portfolio:

The complete functionality of the top credential management system, including new credential security features like team passwords that let organisations safeguard shared credentials, is now accessible in the cloud with Password Safe Cloud and Password Safe 7.1.
Privilege Control for Mac and Windows Cloud – Organizations now find it much simpler to deploy and quickly use least privilege best practises on endpoints thanks to new cloud deployment.
DevOps Secrets Safe 20.4 – New built-in time-based one-time password (TOTP) capability and expanded features for securely controlling cloud infrastructure.
For enhanced workflows and user experience, Privileged Remote Access 20.1 and 20.2 provide substantial improvements to automation, usability, and reporting.
Improved service desk efficiency and automation with new “Bring Your Own Chatbot” integration and one-click Chrome co-browsing in Remote Support 20.1
Added integrations include Remote Support for ServiceNow, BeyondTrust Privilege Management for Windows, and Password Safe Integration with SailPoint Predictive Identity Platform. CSM
BeyondTrust was honoured to get recognition in 2020 for its innovative products and market dominance:

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Leader in the fourth quarter of The Forrester WaveTM: Privileged Identity Management 2020 Leader for Privileged Access Management in the KuppingerCole Leadership Compass
Best Privileged Access Management Solution, CyberSecAsia Winner, Technology Excellence Award, Singapore Business Review, Gold Winner of the 2020 ‘ASTORS’ Homeland Security Award, SC Awards Europe
BeyondTrust expanded its outstanding staff during the year, hiring almost 225 new people worldwide. In spite of 2020’s difficulties, BeyondTrust remains dedicated to providing a superior work experience. A number of people were honoured in addition to the business winning the WomenTech “Diversity in Tech Employer Award,” including:

CEO Matt Dircks has been named the Southeast Region’s E&Y Entrepreneur of the Year winner.
One of the Top 25 Women in PE-Backed Software Companies is Janine Seebeck, COO/CFO.
2020’s list of the Top 100 Women in Cybersecurity includes CMO Liz Shulof.
Senior Vice President of Channels Dee Dee Acquista is listed in the CRN Power 100 List
Allie Stevens, Senior Marketing Manager for Americas, and Jodie Sutton, Director of Channel Marketing, have been recognised to CRN Women of the Channel.
Director of User Experience Angela Duggan has been selected as a finalist for the WomenTech Disability Inclusion Award.
Channel Account Manager Paige Hansen has been included in CRN’s list of 100 People You Should Know. List
Sr. Marketing Manager EMEIA Astrid Kechichian is a Catalyst Awards PAM Vendor 2020.
Additionally, Morey Haber, CIO and CTO of BeyondTrust, published Identity Attack Vectors: Implementing an Effective Identity and Access Management Solution, the concluding volume in the attack vectors series, as well as Privileged Attack Vectors: Building Effective Cyber-Defense Strategies to Protect Organizations. Morey was chosen to serve on the Executive Advisory Board of the Identity Defined Security Alliance (IDSA) in December.

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Following the global pandemic in Q1 2020, many businesses rushed to allow remote access for the dramatically increased number of distant workers and vendors without compromising security. BeyondTrust was pleased that our solutions assisted institutions like Mount Sinai South Nassau Hospital in managing the transition and happy to have provided free Secure Remote Access solutions to assist businesses in supporting larger remote workforces.

“We have been able to meet the demands of supporting home equipment and getting people ready to work so they can continue crucial operations for a health care system while building out capacity for surge patients, all while keeping our backbone operational staff safe at home,” says Susan Flanagan, Senior Manager of IT Service Delivery. Without BeyondTrust, we could not have made this happen. We also appreciate the “Heroes in the Crisis” Initiative from the F.A.Z. Institute and Institute for Management and Economic Research in Germany.

“Despite the uncertainty and difficulties of 2020, BeyondTrust had a year of extraordinary success. We made tremendous progress in our acceleration to the cloud, added a sizable number of new customers, expanded solutions with current customers. We are well-positioned to navigate ongoing global challenges in the upcoming year because to our demonstrated capacity for innovation and scaled growth, according to CEO Matt Dircks. “Our approach to Universal Privilege Management, which puts our clients at the centre of everything we do, continues to be popular with the market. I’m especially proud of the company’s ongoing dedication to fostering an extraordinary workplace culture built on cooperation, humility, and passion.

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Regarding BeyondTrust
BeyondTrust is the industry pioneer in Privileged Access Management (PAM), enabling businesses to safeguard and control all of their privileges. Our platform and integrated products provide the most cutting-edge PAM solution available in the market, allowing businesses to rapidly reduce their attack surfaces in traditional, cloud, and hybrid environments.

By securing and protecting privileges across passwords, endpoints, and access, the BeyondTrust Universal Privilege Management approach provides organisations with the visibility and control they need to lower risk, achieve compliance, and improve operational performance. We have 20,000 customers who trust us, including a global partner network and 70% of the Fortune 500.

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